- 1 Unit of Compatible Brother Black Laser Toner Cartridge
- Colour: Black
- OEM Part No.: TN-1000
- Page Yield: 1,000 pages @ A4 5% Coverage
- Compatible For Use In: Brother HL-1110 / Brother HL-1110E / Brother HL-1110R / Brother HL-1112 / Brother HL-1112E / Brother HL-1210 / Brother HL-1202R / Brother DCP-1510 / Brother DCP-1510R / Brother DCP-1512 / Brother DCP-1512R / Brother DCP-1602R / Brother DCP-1610W / Brother DCP-1612W / Brother MFC-1810 / Brother MFC-1810E / Brother MFC-1810R / Brother MFC-1815 / Brother MFC-1910W
- Factory-Direct Price
- Money-Back Guarantee (Customers are eligible for refund or replacement if page yield is not achieved. Terms and conditions apply.)
Questions and Answers about products of Jaditoner.com
1) Did Jaditoner manufacture this product?
Answer:No. This product was manufactured by Jadi Imaging Technologies, a subsidiary of the public-listed company, Jadi Imaging Holdings.
2) Is this product’s quality acceptable?
Answer:Jaditoner ensures that all of its products are of world-class quality. That is why we are able to offer lifetime warranty.
3) Where is this product made in?
Answer:This product is made in Malaysia.
4) Is this a recycled product?
Answer:No. This product consists of brand new parts only.
5) Is this a counterfeit product?
Answer:No. This product was made by certified manufacturers and tested according to ISO 9001:2008 standards.
6) Is there a warranty for this product?
Answer:Yes. Jaditoner offers a lifetime warranty for this product.
Any enquiries about the product, you may contact us.
For product and service support, please send us an email
No.1, Jalan Peguam U1/25A, Seksyen U1,
Hicom-Glenmarie Industrial Park, 40150 Shah Alam,
Selangor Darul Ehsan, Malaysia.
info @ jaditoner . com
Kindly state out the reason of your claim together with the photos on the defective area when you send us an email. Our customer support will reply to you as soon as possible (within 24 hours during business day).
Please include the following information in your email:-
• Order ID (Platform that you purchase with us)
• Email / Contact number
• Reason of Return
Lifetime Warranty (Warranty)
The terms of the warranty must meet the criteria as follows;
- Warranty is valid for Jaditoner products only.
- Warranty is valid throughout the life cycle of the product.
- Warranty is valid when defects are visible upon immediate use of the product.
- Invoice of more than 1 year will be unable to claim for any replacement.
- Warranty is non-transferable.
- Warranty is only valid for initial purchaser.
- Warranty is valid if toner is not empty / depleted / less than 50% capacity.
- Warranty is valid if toner is not abused, refilled, misused or tampered with.
The warranty guarantees the below implied conditions of the product:
- Leakage of toner.
- Broken parts or components upon immediate use of product or upon received (manufacturing defect).
- Inability to use as its supposed functionality, i.e. in this case, printing.
- Printing defects encountered upon immediate use of product.
- Page yield does not meet OEM standards.
- Warranty void if security sticker is tampered/broken/torn.
- <50% of toner gram cannot claim any warranty except case to case basis.
- In the event that you are eligible for the warranty:
- Jaditoner.com is responsible for the arrangement of the courier or shipment to return the defected product.
- Any return postage will be borne by Jaditoner.com or customer (based on the return reason).
- Upon receipt of defected product, a replacement product will be sent to the same shipping address when you checkout unless stated otherwise.
- There will not be any additional fees incurred from customer.
- Upon investigation, if we found that the returned cartridge still in a good condition, customer need to bear the cost of postage for Jaditoner to sending back the cartridge to registered shipping address.
- Defective cartridge must return complete set together with the box.
- Item returned must be valid order from Jaditoner and not less than 1 year from date of purchase.
- Invoice more than 1 year cannot claim defect printing warranty.
- Replacement only will be proceed once Technical Team verify the root cause of defect.
If the whole order is returned, customer will receive a full refund including the cost of shipping. However, prior to refund, it is obligatory for customer to return the defective items for testing and quality checks to confirm that the defect originates from Jadi-made goods. With confirmation of defects in Jadi-made goods, refunds will be made within 3-5 business days. If only part of the order is returned, you will receive a refund for the items being returned only.
Please be advised that the cost of shipping will not be refunded. The total amount customer will receive will be the amount of the item only. We reserve the right to charge a 10% restocking fee for non-defective returns.
1 to 1 Exchange
1 to 1 exchange occurs when/if defect arises and a valid claim is received by Jaditoner.com, at its option, Jaditoner.com will exchange the product with a functionally equivalent new product.
Disclaimer: All brand names and trademarks are the properties of their respective owners and are referred to here for descriptive purposes only.